At Elecology, we’ll go the extra mile to help our clients get the most out of their chargers, even past the initial installation—we want to make sure you know how to use it effectively, understand how to maintain it, and troubleshoot any issues that arise. To further assist you, we’ve created a collection of user manuals for popular EV charger brands which should give you quick access to the information you need.

Below, you’ll find easy-to-navigate links to specific charger user guides that should answer the most common questions, which include setting up a new device, exploring advanced features, or addressing maintenance needs. This central resource reflects our commitment to keeping you powered—wherever and whenever you charge.

User Guides

Ohme Home Pro User Guide

Hypervolt User Guide

Tesla Wall Connector User Guide

 

Benefits of Understanding Your Charger

Owning an EV charger brings convenience, but unlocking its full potential requires a bit of know-how. Each charger comes with unique features and guidelines that help you optimise its performance and avoid common pitfalls. Take the time to understand your charger and you can make sure that it both lasts longer and works as safely and efficiently as it’s meant to. Below, we’ve highlighted the key benefits of familiarising yourself with your charger’s user manual, so you can make the most of your investment:

  • If you follow the manufacturer’s recommendations, you can keep your charger in top condition for years. Simple actions—like keeping the unit clean and  regular maintenance also reduces the likelihood of faults, which can help you avoid unexpected repair costs and extend the lifespan of your equipment.

  • Many smart chargers include energy-saving features, such as scheduled charging during off-peak hours. Learning how to configure these settings allows you to benefit from cheaper energy rates and reduce unnecessary power consumption. Some chargers can even be integrated to charge vehicles directly from renewable energy sources like solar panels, allowing households that use them to enjoy an even more energy-efficient, sustainable setup.

  • Today’s EV chargers come with a variety of useful tools, from mobile apps that allow you to control charging remotely to load balancing systems that distribute power efficiently across multiple devices. The better you understand these features, the more closely you can tailor the charging process to your routine and get real-time insights into your energy usage. Don’t hesitate to personalise your charging routine to align it closely with your goals.

  • User manuals contain essential safety instructions to prevent electrical faults or other hazards. Operate your charger according to these guidelines to stay compliant with UK safety regulations, which is especially important for maintaining insurance coverage. Proper use also protects your home or business from potential risks like power surges and overheating.

  • Even the most reliable chargers can encounter minor issues. Fortunately, most manuals include quick troubleshooting guides to help you address problems without needing professional intervention. Understanding how to interpret error codes or resolve minor connection issues means you’ll experience fewer disruptions and can get back to charging as quickly as possible.

Why Trust Elecology for Your EV Charger Installation?

  • With over 3,000 installations across homes, workplaces, and commercial spaces, Elecology brings extensive experience to every project. Our engineers are certified by the NICEIC to ensure that all work meets the highest safety and regulatory standards. It doesn’t matter if you need a single charger at home or a multi-point setup for your business. Our expertise guarantees a smooth and hassle-free installation process​ for every client.

  • Unlike some providers, Elecology isn’t tied to specific charger brands. This allows us to recommend solutions that fit your exact needs—from a smart charger with advanced features to a simple plug-and-play device. Our team works with a variety of industry-leading brands and is well-equipped to give you impartial advice on the right charger for your situation​.

  • Our commitment to customer care doesn’t stop with the installation. We provide ongoing support, including troubleshooting help and maintenance services, to guarantee your charger stays in top condition. Additionally, we offer easy access to user manuals and guides, so you’re always equipped with the knowledge needed to optimise your charger’s performance