Expert Maintenance Services for Your EV Charging Point

Ensuring Optimal Performance and Peace of Mind

At Elecology, we understand that your electric vehicle (EV) charging point is not just a convenience—it's an essential part of your daily life. That's why we offer expert maintenance services designed to keep your charging points in top working order, ensuring both safety and optimal functionality.

We are committed to providing you with the highest level of customer service. For this reason, we are offering a 5-point EV charging point maintenance plan that guarantees your charging points are always ready to charge!

The Benefits of Regular Maintenance

Regular maintenance is the key to unlocking the full potential of your EV charging point. Here are the benefits you can enjoy:

Enhanced Safety

Our annual check-up, in line with our 5-point maintenance plan, includes a thorough inspection of the EV charging points. Our technicians will examine all charging points and their respective housing to identify and address any potential safety issues promptly.

Optimal Performance

Since a well-maintained EV charging point operates at peak performance, we make sure to clean your unit thoroughly. Our cleaning and electrical checks ensure that your EV charging port remains free of dirt and debris, while the power supply is kept consistently reliable at all times.

Extended Lifespan

Routine EV charging point maintenance, including firmware updates and electrical safety checks, contributes to the longevity of your charging points. By addressing potential issues early, you can extend the lifespan of your EV charging infrastructure.

Cost Savings

Addressing minor issues through regular EV charging point maintenance helps prevent major breakdowns. This proactive approach can save you from costly repairs in the long run and ensures that your charging points remain a cost-effective investment.

When Should You Schedule Maintenance?

Timing is crucial when it comes to the maintenance of your EV charging point. We recommend a comprehensive check-up once a year, aligning with our 5-point maintenance plan. This annual inspection includes the following:

  • Inspection. Our expert technicians will make a thorough examination of cables, plugs, sockets, and housing for damage or wear and tear.
  • Cleaning. Included in the service is the removal of dirt and debris from the charging port to maintain optimal performance.
  • Electrical Check. Evaluation of the power supply, wiring, and circuit breaker will be done to ensure they are in good condition.
  • Firmware Update. Technicians will perform a firmware check and update if required.
  • Safety Test. Your unit will undergo an electrical safety check to ensure compliance with industry standards.

Homeowner's Guide to EV Charging Point Care

As a homeowner, there are steps you can take to care for your EV charging point between scheduled maintenance checks.

Visual Inspections

Regularly inspect your charging point for any visible signs of damage, wear, or corrosion. If you notice anything unusual, contact our team for guidance.

Keep it Clean

While our annual cleaning is thorough, it's a good practice to keep the immediate area around your charging point clean. First, turn off the power to your charging station. Then, wipe off any dust and debris that found its way into the charging port. If the surfaces are particularly dirty, you can dampen a clean, soft cloth with warm water and use a mild detergent to clean off the grime.

Power Supply Stability

Be mindful of any changes in the power supply. If you experience frequent power fluctuations or outages, it's advisable to seek professional assistance to prevent potential damage to your charging infrastructure.

Signs That Your EV Charging Point Needs Repairs

While regular EV charging point maintenance is preventive, it's essential to recognise signs that may indicate the need for immediate repairs. Here are just a few of them that you need to keep an eye out for.

Faulty Connections

Loose plugs, poor contact between the charging cable and the vehicle or charging station, or any visible damage to cables or plugs require prompt attention.

Inconsistent Charging

If your charging point provides inconsistent power or experiences frequent interruptions during the charging process, it may signal a malfunction that needs immediate investigation.

Error Messages

Pay attention to any error messages on the charging station display or your electric vehicle's dashboard. These messages may indicate issues that need to be addressed.

Unusual Noises or Odours

Any unusual sounds or odours coming from the charging station should be investigated promptly to prevent further damage, as it can be an indicator of something more serious.

Overheating

Excessive heat around the charging station or cables is a cause for concern and requires immediate attention to avoid safety risks.

Trust Elecology for Expert Maintenance

At Elecology, we go beyond providing EV charging point maintenance services—we deliver peace of mind. Our team of experts is dedicated to ensuring that your EV charging points remain in tip-top shape and compliant with Office for Zero Emission Vehicles (OZEV) regulations.

Invest in the longevity and efficiency of your EV charging infrastructure by scheduling your annual maintenance check today. For just £149.00 per socket per year, you can enjoy proactive (5-point maintenance plan) and reactive support, which includes remote fault diagnostics and support, interface with the charging point manufacturer for warranty claims, and ongoing EV charging assistance.

Make Elecology your partner in maintaining a reliable and efficient EV charging experience. Contact us to schedule your EV charging point maintenance service and take the next step towards worry-free electric vehicle ownership.

Let’s Get Started!

Fill out the form below when you’re ready to have Elecology install your home EV charging station. Shortly after, you’ll receive an email asking for a few simple pictures of your property. The information you’ll share is required so that we can create your fully-costed EV charging point plan.

Got any questions for us? Then visit our Contact Us page and fill out the form. You can also call us at +44 (0) 7595 718 112 or email us at HELLO@ELECOLOGY.COM.