Charging Etiquette: Best Practices for Using Public EV Chargers

With the number of EV owners steadily on the rise, more people are getting accustomed to operating public EV chargers. Knowing how to use a public EV charger unit is essential, as it ensures EV drivers can give their vehicles an adequate charge while maximising the station’s usability and convenience. If you’re a first-time EV owner, making a few charging mistakes is normal. However, to make your learning experience a hassle-free one, it helps to take the EV charging etiquette and best practices to heart.

EV charging etiquette refers to the set of unwritten rules and best practices that EV owners should follow when using public charging stations. Adhering to this etiquette ensures a smooth and considerate experience for all users. Here are some key points you should remember:

Don’t Park Unless You’re Charging Your EV

One of the cardinal rules of using public EV chargers is to refrain from parking at a charging station unless you are actively charging your electric vehicle. These stations are specifically designated for EV charging, and occupying a spot without charging prevents others from utilising the facility. It's akin to parking at a petrol station pump without refuelling your vehicle, which is considered discourteous and can inconvenience fellow drivers. Therefore, always ensure that you start charging your EV as soon as you park at a charging station.

If the Charging Station Is Full, Wait for Your Turn

As the popularity of electric vehicles continues to rise, it's not uncommon to encounter fully occupied charging stations. In such situations, patience is key. If you arrive at a charging station and find that all the charging ports are in use, wait patiently for your turn. You can use this time to take a break, grab a coffee, or attend to other errands nearby. Most EV charging stations have indicators or apps that can inform you when a slot becomes available, allowing you to return promptly to charge your vehicle.

Use a Charging Station That’s Compatible with Your EV

Not all charging stations are created equal, and not all of them may be compatible with your electric vehicle. Before pulling up to a charging station, it's essential to confirm that its charging equipment is suitable for your EV's charging requirements. Different EV models may use different charging connectors and power levels, so ensure that the station you plan to use supports your vehicle's specifications. Many charging networks provide information about connector types and power levels available at each station through mobile apps or online platforms, making it easier for you to identify compatible charging points.

Park at the Correct Charging Port

When using a multi-plug charging station, it's crucial to park your electric vehicle in front of the correct slot corresponding to your vehicle's charging port. Parking in the wrong area can lead to inconvenience for other EV drivers and may result in unnecessary delays. Always check the signage or markings at the charging station to identify the appropriate plug for your vehicle. Additionally, be mindful of the orientation of your vehicle to ensure easy access to the charging port without obstructing adjacent parking spaces.

Vacate the Charging Bay Once You’re Finished

Once your electric vehicle has completed charging, promptly vacate the charging bay to allow other EV owners to access the facility. Lingering unnecessarily at a charging station, especially after your vehicle has finished charging, can create bottlenecks and inconvenience for others who may be waiting to charge their vehicles. Adopting a considerate approach by promptly moving your vehicle once the charging process is complete contributes to a smoother experience for all EV drivers using the charging station.

Respect the Time Limit

Many public EV charging stations have designated time limits for parking and charging. Thus, it's important to adhere to these time limits to ensure equitable access for all EV owners. Exceeding the specified time limit can inconvenience others who are waiting to charge their vehicles. Before initiating the charging process, familiarise yourself with any time restrictions posted at the charging station. If you anticipate needing additional time to charge your EV, consider relocating to a charging station with longer time limits or planning your charging stops accordingly.

Take Care of the Charging Station

Maintaining the cleanliness and functionality of public charging stations is a collective responsibility. As an EV owner, make an effort to leave the charging station in the same condition—or better—than you found it in. Dispose of any litter properly and avoid causing damage to the equipment. By treating charging stations with care and respect, you contribute to a positive experience for all users and help ensure the longevity of the infrastructure.

Report Broken Chargers to Their Respective Charging Network Operator

If you encounter a malfunctioning or out-of-service charging station, don't simply move on without taking action. Reporting broken chargers to the respective charging network operator is essential for prompt maintenance and repair.

Most charging stations display contact information or provide a hotline for reporting issues. Take note of any relevant details, such as the station's location and identification number, and notify the operator of the problem. Your proactive approach can help expedite the resolution process and ensure the charging infrastructure remains reliable for all EV owners.

As the adoption of electric vehicles continues to grow, practising good charging etiquette becomes increasingly important. It ensures the smooth operation of charging stations and promotes the widespread transition to electric mobility. By following these guidelines, you can contribute to the accessibility, reliability, and sustainability of public EV charging infrastructure, even if you’re a first-time EV owner.

If you need more EV charging tips, visit Elecology’s blogs and have a look at some of the articles we have on proper EV charging care. If you’re interested in installing a home EV charging unit, book an EV charging station site survey today so that we can get started.